AppleCare+ for iPhone
AppleCare+ for iPhone provides up to two years of expert technical support and additional hardware coverage from Apple, including up to two incidents of accidental damage coverage, each subject to a service fee of A$45 for screen damage, or A$149 for any other damage. In addition, you’ll get 24/7 priority access to Apple experts via chat or phone through getsupport.apple.com. Coverage begins on the original purchase date of your iPhone.
AppleCare+ benefits are in addition to any legal rights provided by Australian consumer law. For details, click here.
One stop for expert service and support
Because Apple designs iPhone, iOS and many applications, iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call. Coverage includes:
- Direct access to Apple experts via chat or phone
- 24/7 priority access through getsupport.apple.com
- Express Replacement Service
Additional Apple hardware service options
AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple‑authorised technicians. Service coverage includes:
- Your iPhone
- Included earphones and accessories
- Up to two incidents of accidental damage from handling your iPhone, each subject to a service fee of A$45 for screen damage, or A$149 for any other damage
Software support included
You can call or chat and get direct access to Apple experts for questions on a wide range of topics, including:
- Using iOS and iCloud
- Connecting to wireless networks
- Questions about FaceTime, Mail, Safari and other Apple-branded iPhone apps
Get the best Apple experience from the team at Beyond the Box
As a family owned business with over 12 years experience proudly supporting our customers, Beyond the Box is the best place to experience everything Apple & more!
Premium Apple Service & Support
Beyond the the Box are an experienced Apple Authorised Service Provider and Apple Consultants Network member, meaning you will always receive the highest level of technical advice and support with your Apple products. Click here to learn more about how we support our customers at home, in business or in education.
Expert Training & Advice
Get the most out of your Apple products from our expert trainers at Beyond the Box! We run courses on Apple apps such as Photos, iMovie, Pages and more, as well as specialised courses focusing on iPhone, iPad and Mac. Click here to find out more about our exiting training courses and seminars.