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AppleCare+ for Mac
AppleCare+ for Mac provides up to three years of expert technical support and additional hardware coverage from Apple, including up to two incidents of accidental damage, each subject to a service fee of A$149 for screen damage or external enclosure damage, or A$429 for other damage. In addition, you’ll get 24/7 priority access to Apple experts via chat or phone through getsupport.apple.com. Coverage begins on the original purchase date of your Mac.
AppleCare+ benefits are in addition to any legal rights provided by Australian consumer law. For details, click here.
One stop for expert service and support
Because Apple designs the computer, the operating system and many applications, Mac is a truly integrated system. And only AppleCare+ gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.2 Coverage includes:
- Direct access to Apple experts via chat or phone
- 24/7 priority access through getsupport.apple.com
- Onsite service
- Local Apple hardware service around the world
Additional Apple hardware service options
AppleCare+ provides up to three years of additional hardware service options, including parts and labour, from Apple‑authorised technicians around the world. Coverage includes:
- Your Mac computer
- Included accessories such as the power adapter
- Apple memory (RAM)
- AirPort device
- Apple USB SuperDrive
- Up to two incidents of accidental damage, each subject to a service fee of A$149 for screen damage or external enclosure damage, or A$429 for other damage
Software support included
Whether you’re sitting in the comfort of your home or office, or you’re on the go, you can get direct access to Apple experts to answer your questions on a wide range of topics, including:
- Using macOS and iCloud
- Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote and more
- Connecting to printers and AirPort networks
Get the best Apple experience from the team at Beyond the Box
As a family owned business with over 12 years experience proudly supporting our customers, Beyond the Box is the best place to experience everything Apple & more!
Premium Apple Service & Support
Beyond the the Box are an experienced Apple Authorised Service Provider and Apple Consultants Network member, meaning you will always receive the highest level of technical advice and support with your Apple products. Click here to learn more about how we support our customers at home, in business or in education.
Expert Training & Advice
Get the most out of your Apple products from our expert trainers at Beyond the Box! We run courses on Apple apps such as Photos, iMovie, Pages and more, as well as specialised courses focusing on iPhone, iPad and Mac. Click here to find out more about our exiting training courses and seminars.