Why choose Beyond the Box for Apple Service & Support?

We are one of Australia’s largest Authorised Apple Service Providers and conduct repairs in our state of the art Melbourne workshop. Our expert technicians have many decades of combined experience and are here to help you with anything Apple and beyond!

Our goal is to support you with your technology. Unlike the busy Apple Stores, there is no need to make an appointment at Beyond the Box – simply come in and see us. When you do, you can speak directly with our expert technicians who service and repair Macs, iPhones, iPads and more every day.

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Read what our customers are saying about us

Beyond the Box are a local family owned business – we love supporting and helping our customers get the most our of their technology. Here are just a few things our happy customers are saying about us:

Very happy with the service – I was told what the problem was, how long it would take to fix and how much it would cost. All accurate!
Thanks – i’ll see you guys again soon!
Barb
It was an excellent experience which is refreshing. The young lady who did the upgrade for me did so while I waited which was very much appreciated. I find this personal experience of Beyond the Box so superior to the Apple Store where I would have needed to make an appointment online to speak to someone, then probably left my computer with them for a few days. So keep up the excellent service BTB and I’ll keep coming back for my gear.
Nick
After what I thought was going to be another dead end in regards to restoring my sons iPad, the technician at Beyond the box was extremely helpful and had the iPad up and running within 45 minutes. Great service! Thanks guys!
Tony
Compared with another store in which I was trying to have the issues resolved, this was quick, efficient, and overall very swift and hassle free. Great service from enquiring on the phone to picking up the Mac to find it cleaned as well with a fresh battery. Will definitely come back again!
Fiona
Having my equipment previously serviced at the Apple Store, now I will only use your store for all my computer needs.
Level of service at your centre not only is more professional, but also far more personal and convenient for someone with limited computer knowledge like myself.
Thank you for your great service.
Chris

Need help with your Apple issue? Contact us today to chat directly with one of our expert Apple Certified technicians!

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