Beyond the Box are an Apple Authorised Service Provider and can assist with Mac issues, repairs and upgrades in and out of warranty.
Beyond the Box are an Apple Authorised Service Provider and can assist with Mac issues, repairs and upgrades in and out of warranty.
Beyond the Box are an Apple Authorised Service Provider and can assist with Mac issues, repairs and upgrades in and out of warranty.
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We love and use Apple technology ourselves, so we know how hard it is to be without our Macs! Our expert technicians diagnose and service hundreds of Apple Macs every week, and can help solve your Mac problems easily and quickly.
We love and use Apple technology ourselves, so we know how hard it is to be without our Macs! Our expert technicians diagnose and service hundreds of Apple Macs every week, and can help solve your Mac problems easily and quickly.
We love and use Apple technology ourselves, so we know how hard it is to be without our Macs! Our expert technicians diagnose and service hundreds of Apple Macs every week, and can help solve your Mac problems easily and quickly.
Free of Charge
$95.00
Beyond the Box specialise in Mac device bulk fleet service, repair & lifecycle management for schools, organisations and enterprise. With custom service portals, APIs and automated logistics, we can optimise your Apple service experience. Contact us today to learn more.
Beyond the Box specialise in Mac device bulk fleet service, repair & lifecycle management for schools, organisations and enterprise. With custom service portals, APIs and automated logistics, we can optimise your Apple service experience. Contact us today to learn more.
Beyond the Box specialise in Mac device bulk fleet service, repair & lifecycle management for schools, organisations and enterprise. With custom service portals, APIs and automated logistics, we can optimise your Apple service experience. Contact us today to learn more.
Beyond the Box specialise in Mac device bulk fleet service, repair & lifecycle management for schools, organisations and enterprise. With custom service portals, APIs and automated logistics, we can optimise your Apple service experience. Contact us today to learn more.
Mac issues that are covered by an Apple warranty are serviced for you free of charge. Please note that not all issues (such as issues with software, configuration or user damage) are covered underneath Apple’s warranty, and in such cases, you may be charged a fee. For information on what is and isn’t covered under Apple’s warranty, please see their warranty information, or contact us today.
For Macs outside of their Apple warranty, we charge a $95.00 diagnostic fee to assess your machine and quote you on any service or repair required. This fee goes towards any service or repairs that you approve and go-ahead with.
Our state of the art service workshop is set up to ensure the highest quality of service, and our expert Apple certified technicians have decades of combined experience servicing, repairing, troubleshooting and optimising Macs.
Unlike the busy and sometimes overwhelming Apple Stores, our retail showroom and service centre is a comfortable and easy location where you can speak with one of our experts straight away – there is no need to make an appointment, simply bring your Mac in.
We operate on a queue based system for our Mac repairs, and always endeavour to have your working Mac back with you as soon as possible. For customers requiring even faster turnaround, we do offer a priority ‘queue jump’ service for an additional fee. For more information on how our queue system works, or to enquire about current turnaround times for Mac servicing and repair, please contact us.
Mac issues that are covered by an Apple warranty are serviced for you free of charge. Please note that not all issues (such as issues with software, configuration or user damage) are covered underneath Apple’s warranty, and in such cases, you may be charged a fee. For information on what is and isn’t covered under Apple’s warranty, please see their warranty information, or contact us today.
For Macs outside of their Apple warranty, we charge a $95.00 diagnostic fee to assess your machine and quote you on any service or repair required. This fee goes towards any service or repairs that you approve and go-ahead with.
Our state of the art service workshop is set up to ensure the highest quality of service, and our expert Apple certified technicians have decades of combined experience servicing, repairing, troubleshooting and optimising Macs.
Unlike the busy and sometimes overwhelming Apple Stores, our retail showroom and service centre is a comfortable and easy location where you can speak with one of our experts straight away – there is no need to make an appointment, simply bring your Mac in.
We operate on a queue based system for our Mac repairs, and always endeavour to have your working Mac back with you as soon as possible. For customers requiring even faster turnaround, we do offer a priority ‘queue jump’ service for an additional fee. For more information on how our queue system works, or to enquire about current turnaround times for Mac servicing and repair, please contact us.
Mac issues that are covered by an Apple warranty are serviced for you free of charge. Please note that not all issues (such as issues with software, configuration or user damage) are covered underneath Apple’s warranty, and in such cases, you may be charged a fee. For information on what is and isn’t covered under Apple’s warranty, please see their warranty information, or contact us today.
For Macs outside of their Apple warranty, we charge a $95.00 diagnostic fee to assess your machine and quote you on any service or repair required. This fee goes towards any service or repairs that you approve and go-ahead with.
Our state of the art service workshop is set up to ensure the highest quality of service, and our expert Apple certified technicians have decades of combined experience servicing, repairing, troubleshooting and optimising Macs.
Unlike the busy and sometimes overwhelming Apple Stores, our retail showroom and service centre is a comfortable and easy location where you can speak with one of our experts straight away – there is no need to make an appointment, simply bring your Mac in.
We operate on a queue based system for our Mac repairs, and always endeavour to have your working Mac back with you as soon as possible. For customers requiring even faster turnaround, we do offer a priority ‘queue jump’ service for an additional fee. For more information on how our queue system works, or to enquire about current turnaround times for Mac servicing and repair, please contact us.
As an Apple Authorised Service Provider, Beyond the Box can repair and process an AppleCare+ claim for your device. To get started, simply book an appointment with us to have your device assessed.
For damaged devices covered by AppleCare+, you'll be charged a service fee for the repair. We've listed the most popular ones here, but if yours isn't listed or you have a question about your AppleCare+ coverage, our expert team are here to help - contact us today!
As an Apple Authorised Service Provider, Beyond the Box can repair and process an AppleCare+ claim for your device. To get started, simply book an appointment with us to have your device assessed.
For damaged devices covered by AppleCare+, you'll be charged a service fee for the repair. We've listed the most popular ones here, but if yours isn't listed or you have a question about your AppleCare+ coverage, our expert team are here to help - contact us today!
AppleCare+ for Mac
Screen or Enclosure Damage
$149.00
AppleCare+ for Mac
Other Accidental Damage
$429.00
AppleCare+ for iPad
Accidental Damage
$65.00
AppleCare+ for iPhone
Screen or Back Glass Damage
$45.00
AppleCare+ for iPhone
Other Accidental Damage
$149.00
AppleCare+ for Other Devices
Apple Watch, AirPods, Display, ect.
Contact us
for pricing
AppleCare+ for Mac
Screen or Enclosure Damage
$149.00
AppleCare+ for Mac
Other Accidental Damage
$429.00
AppleCare+ for iPad
Accidental Damage
$65.00
AppleCare+ for iPhone
Screen or Back Glass Damage
$45.00
AppleCare+ for iPhone
Other Accidental Damage
$149.00
Other Devices
Apple Watch, AirPods, ect.
Contact us
for pricing
AppleCare+ for Mac
Screen or Enclosure Damage
$149.00
AppleCare+ for Mac
Other Accidental Damage
$429.00
AppleCare+ for iPad
Accidental Damage
$65.00
AppleCare+ for iPhone
Screen or Back Glass Damage
$45.00
AppleCare+ for iPhone
Other Accidental Damage
$149.00
AppleCare+ for Other Devices
Apple Watch, AirPods, Display, ect.
Contact us
for pricing
AppleCare+ for Mac
Screen or Enclosure Damage
$149.00
AppleCare+ for Mac
Other Accidental Damage
$429.00
AppleCare+ for iPad
Accidental Damage
$65.00
AppleCare+ for iPhone
Screen or Back Glass Damage
$45.00
AppleCare+ for iPhone
Other Accidental Damage
$149.00
AppleCare+ for Other Devices
Apple Watch, AirPods, Display, ect.
Contact us
for pricing
Beyond the Box are one of the largest Apple Authorised Service Providers in Melbourne, and are here to help you with your iPhone issues, both in and out of warranty!
Beyond the Box are one of the largest Apple Authorised Service Providers in Melbourne, and are here to help you with your iPhone issues, both in and out of warranty!
Beyond the Box are one of the largest Apple Authorised Service Providers in Melbourne, and are here to help you with your iPhone issues, both in and out of warranty!
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We understand that your iPhone quickly becomes the centre of your digital life and how difficult it is to be without it! Our expert technicians diagnose and service hundreds of iOS devices every week, and can help solve your iPhone problems easily and quickly.
We understand that your iPhone quickly becomes the centre of your digital life and how difficult it is to be without it! Our expert technicians diagnose and service hundreds of iOS devices every week, and can help solve your iPhone problems easily and quickly.
We understand that your iPhone quickly becomes the centre of your digital life and how difficult it is to be without it! Our expert technicians diagnose and service hundreds of iOS devices every week, and can help solve your iPhone problems easily and quickly.
Free of Charge
$45.00
Beyond the Box specialise in iPhone device bulk fleet service, repair & lifecycle management for business and enterprise. With custom service portals, APIs and automated logistics, we can optimise your Apple service experience. Contact us today to learn more.
Beyond the Box specialise in iPhone device bulk fleet service, repair & lifecycle management for business and enterprise. With custom service portals, APIs and automated logistics, we can optimise your Apple service experience. Contact us today to learn more.
iPhone issues that are covered by an Apple warranty are service for you free of charge. Please note that not all issues (such as issues with software, configuration or user damage) are covered underneath Apple’s warranty, and in such cases, you may be charged a fee. For information on what is covered under Apple’s warranty, please see their warranty information, or contact us today.
For devices outside of their Apple warranty, we charge a $45.00 diagnostic fee to assess your device and quote you on any service or repair required. This fee goes towards any service or repairs that you approve and go-ahead with.
iPhone issues that are covered by an Apple warranty are service for you free of charge. Please note that not all issues (such as issues with software, configuration or user damage) are covered underneath Apple’s warranty, and in such cases, you may be charged a fee. For information on what is covered under Apple’s warranty, please see their warranty information, or contact us today.
For devices outside of their Apple warranty, we charge a $45.00 diagnostic fee to assess your device and quote you on any service or repair required. This fee goes towards any service or repairs that you approve and go-ahead with.
iPhone issues that are covered by an Apple warranty are service for you free of charge. Please note that not all issues (such as issues with software, configuration or user damage) are covered underneath Apple’s warranty, and in such cases, you may be charged a fee. For information on what is covered under Apple’s warranty, please see their warranty information, or contact us today.
For devices outside of their Apple warranty, we charge a $45.00 diagnostic fee to assess your device and quote you on any service or repair required. This fee goes towards any service or repairs that you approve and go-ahead with.
Our team of specialist Apple technicians have advanced expertise in Mac & iPhone liquid damage repairs, and we can help you get you back up and running as soon as possible. We use the latest advanced techniques and tools to diagnose and repair liquid damage, and repairs are usually very cost effective versus replacing a device or major components.
Contact us today to discuss your options - our friendly technicians are here to help!
Our team of specialist Apple technicians have advanced expertise in Mac & iPhone liquid damage repairs, and we can help you get you back up and running as soon as possible. We use the latest advanced techniques and tools to diagnose and repair liquid damage, and repairs are usually very cost effective versus replacing a device or major components.
Contact us today to discuss your options - our friendly technicians are here to help!
I was very worried that a water spill would have destroyed my laptop, but after a check and clean it's now back and running better than it has in a while! I'm very grateful.
When I accidentally spilled wine on my Mac, I was in a state of panic. But Beyond the Box were able to quickly repair it, and I was able to deliver a successful presentation the next day at work. I'm so grateful for their expertise and professionalism.
Beyond the box really saved the day for me! When I accidentally spilled wine on my Mac laptop and had an important work presentation coming up, I was in a state of panic. But the team at Beyond the box were able to quickly and efficiently repair my laptop, and I was able to deliver a successful presentation. I'm so grateful for their expertise and professionalism, and I would definitely recommend them to anyone who needs Mac liquid damage repair.
A friend reccomended Beyond the Box when my water bottle leaked in my bag and killed my new MacBook Pro. In the end it was just the battery which they replaced and i'm back up and running. Had to cross the city to get there but it was more than worth it - thanks so much team!
Bonnie
from Keilor
Frank
from Melbourne CBD
Dianne
from St. Albans
Ali
from Hawthorn East
I was very worried that a water spill would have destroyed my laptop, but after a check and clean it's now back and running better than it has in a while! I'm very grateful.
When I accidentally spilled wine on my Mac, I was in a state of panic. But Beyond the Box were able to quickly repair it, and I was able to deliver a successful presentation the next day at work. I'm so grateful for their expertise and professionalism.
Beyond the box really saved the day for me! When I accidentally spilled wine on my Mac laptop and had an important work presentation coming up, I was in a state of panic. But the team at Beyond the box were able to quickly and efficiently repair my laptop, and I was able to deliver a successful presentation. I'm so grateful for their expertise and professionalism, and I would definitely recommend them to anyone who needs Mac liquid damage repair.
A friend reccomended Beyond the Box when my water bottle leaked in my bag and killed my new MacBook Pro. In the end it was just the battery which they replaced and i'm back up and running. Had to cross the city to get there but it was more than worth it - thanks so much team!
Bonnie
from Keilor
Frank
from Melbourne CBD
Dianne
from St. Albans
Ali
from Hawthorn East
Beyond the Box are one of the largest & most experienced Apple Authorised Service Providers in Melbourne, and are here to help you with your iPad issues, both in and out of warranty!
Beyond the Box are one of the largest & most experienced Apple Authorised Service Providers in Melbourne, and are here to help you with your iPad issues, both in and out of warranty!
Beyond the Box are one of the largest & most experienced Apple Authorised Service Providers in Melbourne, and are here to help you with your iPad issues, both in and out of warranty!
Learn More
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iPad issues that are covered by an Apple warranty are service for you free of charge. Please note that not all issues (such as issues with software, configuration or user damage) are covered underneath Apple’s warranty, and in such cases, you may be charged a fee. For information on what is covered under Apple’s warranty, please see their warranty information, or contact us today.
For devices outside of their Apple warranty, we charge a $45.00 diagnostic fee to assess your device and quote you on any service or repair required. This fee goes towards any service or repairs that you approve and go-ahead with.
iPad issues that are covered by an Apple warranty are service for you free of charge. Please note that not all issues (such as issues with software, configuration or user damage) are covered underneath Apple’s warranty, and in such cases, you may be charged a fee. For information on what is covered under Apple’s warranty, please see their warranty information, or contact us today.
For devices outside of their Apple warranty, we charge a $45.00 diagnostic fee to assess your device and quote you on any service or repair required. This fee goes towards any service or repairs that you approve and go-ahead with.
iPad issues that are covered by an Apple warranty are service for you free of charge. Please note that not all issues (such as issues with software, configuration or user damage) are covered underneath Apple’s warranty, and in such cases, you may be charged a fee. For information on what is covered under Apple’s warranty, please see their warranty information, or contact us today.
For devices outside of their Apple warranty, we charge a $45.00 diagnostic fee to assess your device and quote you on any service or repair required. This fee goes towards any service or repairs that you approve and go-ahead with.
Free of Charge
$45.00
Beyond the Box specialise in iPad device bulk fleet service, repair & lifecycle management for schools, organisations and enterprise. With custom service portals, APIs and automated logistics, we can optimise your Apple service experience. Contact us today to learn more.
Beyond the Box specialise in iPad device bulk fleet service, repair & lifecycle management for schools, organisations and enterprise. With custom service portals, APIs and automated logistics, we can optimise your Apple service experience. Contact us today to learn more.
Apple designed iPad to be as light and sleek as is possible, however as a result individual repairs are not always possible on iPad. For issues both in and outside warranty, Apple generally provides an exchange replacement; where your faulty/original iPad is sent back to Apple, and a replacement unit of the same model is provided to you.
As an Apple Authorised Service Provider, Beyond the Box only use genuine Apple parts and replacements. When you have your iPad serviced through Beyond the Box, you can rest easy knowing that your iPad is 100% genuine and covered by an Apple warranty.
Apple designed iPad to be as light and sleek as is possible, however as a result individual repairs are not always possible on iPad. For issues both in and outside warranty, Apple generally provides an exchange replacement; where your faulty/original iPad is sent back to Apple, and a replacement unit of the same model is provided to you.
As an Apple Authorised Service Provider, Beyond the Box only use genuine Apple parts and replacements. When you have your iPad serviced through Beyond the Box, you can rest easy knowing that your iPad is 100% genuine and covered by an Apple warranty.
Apple designed iPad to be as light and sleek as is possible, however as a result individual repairs are not always possible on iPad. For issues both in and outside warranty, Apple generally provides an exchange replacement; where your faulty/original iPad is sent back to Apple, and a replacement unit of the same model is provided to you.
As an Apple Authorised Service Provider, Beyond the Box only use genuine Apple parts and replacements. When you have your iPad serviced through Beyond the Box, you can rest easy knowing that your iPad is 100% genuine and covered by an Apple warranty.
Our skilled technicians use genuine Apple batteries to provide a cost-effective and convenient solution to extend the life of your older device.
Options for service depend on the device, so contact us today for more information and to learn more about how a new battery can refresh your device!
Our skilled technicians use genuine Apple batteries to provide a cost-effective and convenient solution to extend the life of your older device.
Options for service depend on the device, so contact us today for more information and to learn more about how a new battery can refresh your device!
Genuine Mac battery
replacements
from
$325.00
Genuine iPhone battery
replacements
from
$115.00
Genuine iPad battery
exchanges
from
$185.00
Genuine battery exchanges for
Other Apple Devices
Contact us
for pricing
Genuine Mac
battery replacements
from
$325.00
Genuine iPhone battery replacements
from
$115.00
Genuine iPad battery exchanges
from
$185.00
Genuine battery exchanges for
Other Apple Devices
Contact us
for pricing
Genuine Mac battery
replacements
from
$325.00
Genuine iPhone battery
replacements
from
$115.00
Genuine iPad battery
exchanges
from
$185.00
Genuine battery exchanges for
Other Apple Devices
Contact us
for pricing
Beyond the Box are also able to provide support & service for other Apple devices and accessories, including Apple TV, AirPods, Apple Watch, HomePod & more!
Beyond the Box are also able to provide support & service for other Apple devices and accessories, including Apple TV, AirPods, Apple Watch, HomePod & more!
Beyond the Box are also able to provide support & service for other Apple devices and accessories, including Apple TV, AirPods, Apple Watch, HomePod & more!
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Cable and adapter service and replacements
Device updates and software upgrades
Hardware troubleshooting, support & repair
Free of Charge
$45.00
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That's why we're proud to offer specialist data recovery services for Mac, iPhone, and iPad devices. Our Apple-certified technicians have the expertise to recover data from damaged or corrupted devices, as well as retrieve lost or deleted files.
If you've lost important photos, videos, documents, or other digital files, don't panic. Bring your device to Beyond the Box and let our technicians help you recover your precious memories. We use the latest tools and techniques to diagnose and fix the problem, and we'll work with you to ensure that your data is restored as quickly and efficiently as possible.
That's why we're proud to offer specialist data recovery services for Mac, iPhone, and iPad devices. Our Apple-certified technicians have the expertise to recover data from damaged or corrupted devices, as well as retrieve lost or deleted files.
If you've lost important photos, videos, documents, or other digital files, don't panic. Bring your device to Beyond the Box and let our technicians help you recover your precious memories. We use the latest tools and techniques to diagnose and fix the problem, and we'll work with you to ensure that your data is restored as quickly and efficiently as possible.
Beyond the Box really saved the day for my family! My daughter's laptop crashed right in the middle of her Year 12 essay and we were in a panic. We took it to Beyond the Box and they were able to recover all of her files and even repaired the laptop. Thank you so much from a stressed out parent!
I am so grateful for Beyond the Box's exceptional service after a flood damaged our office. They were able to recover all of our data and restore our systems quickly and efficiently. Their team was knowledgeable and professional, and their customer service was outstanding.
Beyond the Box retrieved three years' worth of irreplaceable photos from my water-damaged iPhone. Their service was incredible, and their team was professional and friendly. I highly recommend their data recovery services.
I may have accidentally deleted a huge project, but Beyond the Box got it back for me. Their team was quick, professional, and had a great sense of humor. The tech was cool and gave me a pep talk after my embarrassing mistake! If you need data recovery, these guys are the real deal.
Jennifer
from Strathmore
Dennis
from Maribyrnong
Ajay
from Altona
Raphael
from South Yarra
Beyond the Box really saved the day for my family! My daughter's laptop crashed right in the middle of her Year 12 essay and we were in a panic. We took it to Beyond the Box and they were able to recover all of her files and even repaired the laptop. Thank you so much from a stressed out parent!
I am so grateful for Beyond the Box's exceptional service after a flood damaged our office. They were able to recover all of our data and restore our systems quickly and efficiently. Their team was knowledgeable and professional, and their customer service was outstanding.
Beyond the Box retrieved three years' worth of irreplaceable photos from my water-damaged iPhone. Their service was incredible, and their team was professional and friendly. I highly recommend their data recovery services.
I may have accidentally deleted a huge project, but Beyond the Box got it back for me. Their team was quick, professional, and had a great sense of humor. The tech was cool and gave me a pep talk after my embarrassing mistake! If you need data recovery, these guys are the real deal.
Jennifer
from Strathmore
Dennis
from Maribyrnong
Ajay
from Altona
Raphael
from South Yarra
Great service, professional and knowledgeable staff. Helped to resolve my issues efficiently, I will definitely be back!
Jason Walter
Northcote
The service was excellent – efficient, clear, great communication and high quality support. Thanks.
Jason Walter
Sunshine North
Great repair and finished in 3 days…REALLY happy with the whole experience
Jason Walter
Brunswick West
Is my issue covered by a warranty?
In Australia, Apple devices ship with an Apple One (1) Year Limited Warranty. In addition to this, you are entitled to other coverage options or remedies under the Australian Consumer Law. Apple device issues that are covered by an Apple warranty are serviced for you free of charge. Please note that not all issues (such as issues with software, configuration or user damage) are covered underneath Apple’s warranty, and in such cases, you may be charged a fee. For information on what is covered under Apple’s warranty, please see Apple’s warranty information on their website, or contact us for clarification.
How much will a repair or service cost?
There is no cost for repairs covered under Apple’s Limited Warranty or Consumer Law. For out-of-warranty and accidental damage repairs, we’ll provide a quote once we’ve inspected your device and determined the required repair. You’ll have the opportunity to approve or decline this quote before proceeding any further with the repair. Costs for individual repairs vary on a device by device basis. Depending on the issue, we may be able to provide a repair estimate or ballpark figure prior to you bringing the device in for assessment. For more information on potential repair costs, please contact us.
How long does a service or repair normally take?
Repair turnaround times can vary depending on the device. For iPhones, some repairs like batteries or screens are able to be done here in our workshop same day. This is dependent on parts stock and availability and we will advise you of specific turnaround times for your repair. For Macs, we find that most repairs are ready for collection within 3-5 business days. We’ll provide an estimated collection time when you check in your device. If you require an expedited repair or a loaner device to use whilst yours is with us, we should be able to assist you. Please contact us for more information.
Is my issue covered by a warranty?
In Australia, Apple devices ship with an Apple One (1) Year Limited Warranty. In addition to this, you are entitled to other coverage options or remedies under the Australian Consumer Law. Apple device issues that are covered by an Apple warranty are serviced for you free of charge. Please note that not all issues (such as issues with software, configuration or user damage) are covered underneath Apple’s warranty, and in such cases, you may be charged a fee. For information on what is covered under Apple’s warranty, please see Apple’s warranty information on their website, or contact us for clarification.
How much will a repair or service cost?
There is no cost for repairs covered under Apple’s Limited Warranty or Consumer Law. For out-of-warranty and accidental damage repairs, we’ll provide a quote once we’ve inspected your device and determined the required repair. You’ll have the opportunity to approve or decline this quote before proceeding any further with the repair. Costs for individual repairs vary on a device by device basis. Depending on the issue, we may be able to provide a repair estimate or ballpark figure prior to you bringing the device in for assessment. For more information on potential repair costs, please contact us.
How long does a repair normally take?
Repair turnaround times can vary depending on the device. For iPhones, some repairs like batteries or screens are able to be done here in our workshop same day. This is dependent on parts stock and availability and we will advise you of specific turnaround times for your repair. For Macs, we find that most repairs are ready for collection within 3-5 business days. We’ll provide an estimated collection time when you check in your device. If you require an expedited repair or a loaner device to use whilst yours is with us, we should be able to assist you. Please contact us for more information.
Is my issue covered by a warranty?
In Australia, Apple devices ship with an Apple One (1) Year Limited Warranty. In addition to this, you are entitled to other coverage options or remedies under the Australian Consumer Law. Apple device issues that are covered by an Apple warranty are serviced for you free of charge. Please note that not all issues (such as issues with software, configuration or user damage) are covered underneath Apple’s warranty, and in such cases, you may be charged a fee. For information on what is covered under Apple’s warranty, please see Apple’s warranty information on their website, or contact us for clarification.
How much will a repair or service cost?
There is no cost for repairs covered under Apple’s Limited Warranty or Consumer Law. For out-of-warranty and accidental damage repairs, we’ll provide a quote once we’ve inspected your device and determined the required repair. You’ll have the opportunity to approve or decline this quote before proceeding any further with the repair. Costs for individual repairs vary on a device by device basis. Depending on the issue, we may be able to provide a repair estimate or ballpark figure prior to you bringing the device in for assessment. For more information on potential repair costs, please contact us.
How long does a service or repair normally take?
Repair turnaround times can vary depending on the device. For iPhones, some repairs like batteries or screens are able to be done here in our workshop same day. This is dependent on parts stock and availability and we will advise you of specific turnaround times for your repair. For Macs, we find that most repairs are ready for collection within 3-5 business days. We’ll provide an estimated collection time when you check in your device. If you require an expedited repair or a loaner device to use whilst yours is with us, we should be able to assist you. Please contact us for more information.
