Feedback and support
We welcome feedback from participants, families, carers and support professionals. If you have a question or concern about equipment or a service you have received, please contact our team so we can help.
Beyond the Box is a family business supporting NDIS participants across Australia with assistive technology, practical advice and personalised service.
Whether you are a participant, family member, carer, support coordinator, speech pathologist or plan manager, our team can help you explore device and accessory options suited to your needs.
What we offer
We work with participants and their support teams to help source technology recommended for their individual needs. From choosing a device to finding compatible accessories, we aim to make the process clear and straightforward.
Our team can assist with Apple device and accessory recommendations, including iPads and compatible accessories for your assistive technology setup. Tell us what you need, or share the recommendations from your treating professional, and we can prepare a tailored quotation.
If your recommended setup includes assistive technology apps, speak with us about available options. App Store credit is supplied with a device purchase, not as a standalone purchase.
Already have a device that needs attention? Our service team can discuss repair and maintenance options for your Apple device and provide advice on the next steps.
For participants and professionals
We welcome enquiries from self-managed, plan-managed and NDIA-managed participants, as well as the professionals and organisations supporting them. Let us know how your plan is managed so we can discuss the appropriate quotation and ordering process.
We work with all plan types
Beyond the Box supplies assistive technology devices. We do not provide NDIS support coordination services.
Simple process
Share the device, accessories or recommended technology you are enquiring about.
Our team will review your request and follow up if more information is needed.
Before placing an order, discuss any required approvals or documentation with your support team or plan manager.
FAQs
Still have a question? Ask our team
Tell us what you need and our team will prepare a tailored quote.
Request your NDIS quoteWe welcome feedback from participants, families, carers and support professionals. If you have a question or concern about equipment or a service you have received, please contact our team so we can help.