Feedback and support
We welcome feedback from participants, families, carers and support professionals. If you have a question or concern about equipment or a service you have received, please contact our team so we can help.
Beyond the Box can help you explore Apple devices, compatible accessories and app options suited to your requirements.
Start your NDIS quote requestWe welcome enquiries from participants, family members, carers, support coordinators, speech pathologists and plan managers.
Before you start
To help us understand your request, please have the following information ready where available:
Supporting someone?
We work with families, carers, support coordinators, speech pathologists and plan managers to help source recommended assistive technology. Let us know your role and who we should contact about the quote.
Only share another person's information if you are authorised to do so.
Tell us what you are looking for help with, and our team can discuss the available options with you.
The process
Follow the link to our NDIS quote request form and provide the details of your request.
Our team will review the enquiry and contact you if we need more information.
We will prepare a quote for the requested equipment or discuss suitable options with you.
Review the quotation with the relevant people supporting you and confirm any necessary approvals before proceeding.
Questions
No. A quote request is an enquiry. Our team will discuss the next steps with you before an order proceeds.
Let us know in your enquiry. Our team can discuss the recommended equipment and explain whether we need further information to prepare your quote.
No. A quotation sets out the proposed equipment and cost; it does not confirm funding approval. Discuss questions about your plan and approvals with your plan manager or support team.
Yes. App Store credit is supplied with a device purchase, not as a standalone purchase. Tell us about the apps and device you would like included in your quote.
Use our quote request form to tell us what you need. Our team can help with the next steps.
Request your NDIS quoteWe welcome feedback from participants, families, carers and support professionals. If you have a question or concern about equipment or a service you have received, please contact our team so we can help.